What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity and process your payments — your name, email address, date of birth, mailing address, and the payment method you choose, whether that's PayPal, Venmo, or a Play+ prepaid card. We
-
1
collect this data because identity verification is required before any withdrawal can clear. We do not sell your personal information to third parties. Transaction records tied to PayPal or Venmo activity are retained to satisfy financial recordkeeping obligations and to investigate any disputed payments. We also
-
2
log device and browser data — including IP address and session timestamps — to detect unauthorized access to your account. If you contact support, we keep a record of that conversation. Data collected through your mobile access session, such as device type and operating system, helps
-
3
us maintain consistent account performance. You may request a copy of the data we hold on your account by reaching our support team through the contact path described in this policy.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.